At WalletLiving, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we handle your information when you use our non-custodial cryptocurrency wallet software.
1. No Collection of Private Keys
Crucial: WalletLiving is a non-custodial wallet. We do not have access to your private keys, seed phrases, or passwords. Your cryptocurrency assets are stored on the blockchain, and your keys are stored encrypted locally on your device. We cannot recover your funds if you lose your keys.
2. Information We Collect
We collect minimal data to provide and improve our services:
- Usage Data: Anonymous analytics (e.g., app downloads, feature usage) to improve software performance and user experience.
- Device Information: Operating system version and device type for compatibility and debugging purposes.
- Support Data: If you contact our support team, we collect your email address and the content of your message to assist you.
3. How We Use Your Information
We use the collected data solely for:
- Maintaining, improving and optimising the WalletLiving software.
- Detecting and preventing technical issues and security threats.
- Responding to customer support requests in a timely manner.
4. Third-Party Services
WalletLiving may interact with third-party services (e.g., blockchain nodes, price APIs like CoinGecko). These services may collect your IP address when you send transactions or request market data. Their use is governed by their respective privacy policies, which we encourage you to review.
5. Data Security
We implement industry-standard security measures including encryption at rest and in transit. However, no method of transmission over the internet is 100% secure. You are responsible for keeping your device secure and your private keys confidential.
6. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last updated" date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@walletliving.com
- By phone: +44 7417 479 131
- By mail: 12 Eighth St, Trafford Park, Stretford, Manchester, M17 1DB, United Kingdom